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Can't install an app on an Android device? Things to check

Apple doesn't provide explicit error messages when installing apps on devices. It can be quite difficult to understand what could have gone wrong.


Allow unknown sources popup

By default on Android devices, installation is not allowed from "unknown source", in other words from sources/sites other than the Play Store.

In order to install an app from Diawi, this must be allowed through the following setting on the device: in the Settings app, depending on the device and Android version, it could be in Security or in Applications, check the box "Unknown sources".

This document is available on our public GitHub repository. Feel free to fork and send pull requests if you find any interesting information to add.